Family Tree Nursery - Liberty MO

So much to choose from! Very nicely laid out and decorated appropriately! Very impressive nursery to fill your landscaping needs and wants! The employees are all friendly, helpful, and knowledgeable about the products in question or need! The landscaping and areas are beautiful and captivating! We found some of our needs and purchased the plant warranty to ensure our green thumb is worthy! There's so much to choose from! They're pricey, but they'll fulfill your needs! Be ready to pick and choose and make your home a more beautiful place!

I've been here a few times and it was fine, however, the last time I went, I bought a few plants for landscaping and the experience was awful. (Long story incoming) I bought maybe 5 different plants, all seemed healthy and fine. I planted them, watered them, and less than 24 hours one of them (a bleeding heart bush) had completely separated from the roots. It was weird, never had that happen before, all the other plants/bushes did fine. Took a picture of it (admittedly a weird angle, it was hard to get a good one) and went back to ask them if they had any ideas of what happened or if there was anything they could do. I work retail, I'm definitely not one of those customers who comes in rude or passive aggressive. The cashier told me I probably just ran over it with a lawnmower. Or a dog sat on it. Blamed me for the bush death and then asked me to move out of the way so she could get back to cashiering. I told the story to someone else who went back with me a few days later, who isn't as shy as me. We explained the situation again, with the same cashier as before. She rudely called a manager over and explained, again, that we either ran it over with a lawn mower or a dog sat on it. (It was planted next to a house and sidewalk, no grass around it. Also no dog living there.) The manager was somewhat nicer than the cashier but tried to say it looked like we didn't water it and that you're always supposed to water them when they're planted. He ended up saying we could get another plant to replace it, but then just walked away. Thankfully, one of the only nice people I saw working there helped us find a good replacement and was sweet about it. I think her name was April. I appreciate that they let us pick another plant, even if the one we bought was sold out. I just don't appreciate the attitude and blaming, especially when that's not the energy we were bringing in. For that reason I won't go back. Especially if that cashier is still there serving as a prime example of what customer service is not supposed to look like.

I absolutely love this place! All year round no matter what season going here just puts me in a better mood! Now the liberty location has a coffee truck! I love doing their seasonal container work shops! The winter one is my fav! Its a must do!

Recently came in for the first time. We were extremely happy to have found a local nursery with awesome quality plants and awesome people to go along with it! Everyone working there seemed to share the same passion for the plants as hobbyists do and that alone will keep us coming back! I heard some people we know complain about pricing and didnt check it out for many years because of it. Don't believe everything you hear. I didnt see where any prices were outrageous or out of line. Monstera is still pricey and the rare types are still pricier, but that is everywhere. Otherwise, prices seemed very reasonable. If I find something I dont have and truly want it, the price is the very last thing I am worrying about, but thats is just my preference. If you want to rescue dying plants from big box stores on clearance, that is awesome, we do it too. If you want high quality well cared for healthy plants, check them out!

Great products and they are well taken care of. All employees their are knowledgeable about different plants and trees. I have enjoyed using them for years.