Lanoha Nurseries - Omaha NE

If you're on the hunt for a nursery that truly caters to plant lovers of all stripes especially those who adore lush indoor greens and exotic specimens, then Lanoha Nurseries in Omaha is absolutely worth a special visit. From my recent trip there, I can confidently say it exceeded expectations in several key ways: Spacious, eye-opening indoor tropical plant section. Beautiful collector plants in large locked cage full of surprises! Upon stepping inside, you’re greeted by decorations for all seasons and pots the size of a VW slugbug. Just past this area you'll find a massive indoor area dedicated to tropical and houseplants. Far more expansive than what you’ll find at your typical garden center. The space is bright and airy, with high ceilings and well-lit rows of lush greenery. While I don’t have the precise square footage, everything from towering bamboo to cascading vines was present, and the “plant-wall” effect along one side of the hall was particularly impressive. A botanist paradise!

We’ve been Lanoha customers since moving to Elkhorn a few years ago and have now purchased over 50 trees from them—and counting. From ornamental flowers and shrubs to landscaping supplies, indoor decor, and our favorite: trees, Lanoha has it all and their selection is great. Their grounds are so expansive it feels like a field trip every time we go. Our five-year-old loves exploring the property and searching for Fab, the resident cat. You can even bring your dog to walk around with you. Sometimes we stumble upon the wild turkeys who wander the grounds. Everyone we’ve worked with in tree sales has been exceptional—including (but not limited to) Kyanne, Eija, Steve, Madalyn, Kristin, and Zach. Their knowledge and patience make the whole experience easy and fun. At checkout, Sela and the front staff are always friendly and efficient. And when it comes to installation, Zachariah and his team are professional, courteous, and meticulous. Coordinating it all is Helen, who is nothing short of amazing. She’s responsive, thoughtful, and truly stands behind the trees they sell—if something isn’t thriving, she’ll help troubleshoot or replace it if needed. Prices are good, especially considering the quality and service you get. A lot of the ball and burlap trees have a planting fee included in the price. We’re grateful to have a place like this in Omaha. Highly recommend.

Lanoha’s is honestly one of my favorite places on Earth! I am a houseplant girl and walk through almost weekly to see what they have. Even though I have a LARGE collection and tell myself I’m going just to “look”, I always end up leaving with something because they have such a vast variety! Their staff is always so friendly and smile when you walk by. They have the cutest pots and a plethora of outdoor plants for landscaping. If you have any love for nature, simply being there will give you a boost of serotonin :) Hands down my favorite nursery!

Son bought a plant for his mom a week ago and it immediately died. Went back in and it was still in the same package with recent stickers and everything but they said “sorry can’t do anything without a receipt” and just smiled at me. Ok, if that’s the policy that’s the policy. But for a company that charges much more than the other nurseries in town you’d expect a little more customer service. When we buy all the annuals this year, we will be going elsewhere because they didn’t want to do what’s right with a $30 plant.

Went in for a warranty replacement of a perennial grass. I wait in line to speak with a cashier who tells me that her manager can do it. Fair enough. Manager comes over and says "sorry, the receipt has to be signed by a manager outside" and sends me on my way to wander around outside. I finally track someone down who tells me that his manager can do it. Fair enough. I wait 10-15 minutes for that manager to be available. She says "no, sorry you have to find Helen inside". So, I head back inside and wander to find Helen and end up asking (I believe) Jerell. They are finally helpful, "authorize" my return by signing the receipt, and send me back to the cashier to process the return. At that point, I was able to receive credit after a 30 minute run around. Employees were all kind and apologetic, but powerless and didn't seem motivated to make it right. We're talking about a single $15 plant here. Empower your employees to help the customer when the stakes are incredibly low. And when they can't, train them to see it through instead of pass the buck to the next employee. An easy resolution would have been for the original cashier to call the appropriate authorizer to the counter to take care of it then and there.