Thomas Gardens - New Church VA

As a plant lover, I can honestly say this nursery was an absolute dream. From the moment I walked in, I was completely immersed—lush greenery everywhere, vibrant colors, and the freshest scents of soil and leaves filling the air. It was the kind of sensory overload that every plant enthusiast secretly hopes for. The variety was incredible—rare finds, healthy staples, and everything in between. My Happy place!!

All the plants, flowers and decor are resonably priced. The plants are very healthy. They have everything I've always asked for. The staff is helpful and kind and caring. I absolutely luv this place!

I really want to love this place - and we do absolutely adore their plant selection and obviously great knowledge on plants (houseplants, fruits, perennials etc) BUT I can't get past how nobody tends to speak to you, or ask you for help as they look over their shoulders like your goal is to steal 🫤 A lot of items are priced and have information labels which is amazing but if you pick up something that doesn't they will make it up at checkout and often not match the others like them with tags which is frustrating. I work at a garden center and we really try to make customer service our #1 priority and give them the benefit of the doubt. We'll continue to shop here as we head to and from vacation but I can't help but get an unwelcome feeling while shopping which is unfortunate. ⭐ EDIT: I actually had no interaction with any other customers, nor employees until the one lady rang me up at the end so maybe they're mistaken. You can see the response from the business in the photos that seems to be hidden from the public for some reason. I wasn't trying to be harsh just inform them with how we've felt over our 3 visits but we are fine not returning if we're not welcome 🫶🏼

Terri and his team are so very pleasant to deal with and the selection of healthy plants is unbeatable, I have never failed to find what I was looking for here and they are always informative about the items and plants I purchased. Thanks to their wide and healthy selection my yard looks like this and I couldn't be happier.

Homophobic and nasty. Not only is the quality of their plants poor, the condition of the plants will only get worse as the greenhouse is completely overgrown, pest ridden and entirely too hot for the plants with little to no air circulation. The plant negligence aside- the older gentlemen that owns the run down store is quite homophobic and aggressive about it. Upon PURCHASING a plant that was marked $10.99, he was quick to inform me the price was instead $16.99. He then charged my card twice, gave me a receipt before the transaction was complete and then decided to scoff at me for questioning it. I turned around and decided to return the overpriced plant and go back and get ANOTHER plant of the same size with the other $10.99 price to show this jaded individual how sporadically he has everything priced. Unfortunately before I could prove my point and question his method of entrapping customers and up-charging them at the register, he YELLED at me “you’re not welcome back here”. To which I calmly ignored him; waited for my refund that never came because their outdated systems and employees aren’t capable of such elementary level tasks. I left the store to get my partner, bring him in and have him ask why I was told to leave. The employee changed his attitude real quickly, decided to not look at me whatsoever, told my boyfriend that I was “nasty” for asking a question about prices, and furthered nailing his foot into a coffin by saying he “doesn’t like when customers complain”. My partner asked if this could possibly be a sexuality thing since we are a gay couple, to which him and the other older lady behind the counter working just laughed. He then again said “ you are not welcome here anymore” - essentially solidifying the message. I then called back later after reading the other yelp reviews that clearly describe racist, profiling behavior from the same elderly employee/owner - to which he YELLED back at me on the phone “I have gay friends and I’m not homophobic do not come back here” and again, if you’re gay or have a sincere relationship with someone who is, you’d know this is a telltale sign of a homophobic person attempting to dodge the consequences of their bigotry. Please, if you are not cis-gendered, white, straight and wealthy, do not waste your time being harassed here. I have truly never met a more miserable person around so many plants. I guess when they go sour, so do you? Also if that older employee is happening to read this- invest in a good tooth brush and some strong mints!