Garden World - Franklin Square NY

Nice selection of indoor foliage plants, prices may be too high for indoor plants. Outdoor plants look beautiful.

I visited Garden World today at 2:15 PM and had a mostly pleasant experience overall. When I first arrived, one of the older white woman cashiers appeared rushed and was not very patient or helpful. However, Sophia stepped in and was very kind, patient, and helpful throughout my visit. The store had beautiful flowers, and the staff were very knowledgeable about the plants and how to care for them. After I left and returned with a question, I also overheard the same older white hair woman cashier speaking about me when I return to get an item in front cashier. It came across as unprofessional and rude, which was disappointing in a customer service setting. Sophia once again provided excellent customer service and maintained a very positive attitude, which really improved my experience. Overall, despite the earlier interaction, I would still return because of the helpful service from Sophia and the quality of the products.

As one of the items on my honey-do list, I had to make a stopped at Garden world. It's was surprising to see that koi fish at a nursery. The floors outside are uneven so it's ruff pushing the wagon once you add weight to it. Nonetheless, the place is roomy, great parking and staff was ready to help customer.

prices are absolutely ridiculous, just paid $140 for a tree thats almost $80-90 elsewhere; mind you this tree is average. each year is a substantial price hike... will be travelijg elsewhere going forward . i prefer to shop and support f.s as a resident but home depot has better quality and pricing lol or the tree farm pop up on hillside next to ymca.

I love shopping locally, and Garden World is one of my favorite spots. I recently stopped in and saw the Christmas trees that Theresa usually decorates. They’re absolutely beautiful, though it’s just not quite the same as it used to be. Theresa is exceptional and so talented. She always makes my wreaths and bows, and they come out perfect every time. She’s also incredibly sweet and patient with customers. Sophia is a doll, and I truly enjoy everyone who works there. Their customer service is always outstanding. The young boys are always so polite and eager to help, often offering to carry my packages to the car. It’s those thoughtful touches that make all the difference. Garden World truly goes above and beyond for their customers, and it’s a pleasure to shop there every season.